Privacy Policy

1. Introduction

Welcome to HouseLink ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact us for support

This information may include:

• Name and surname
• Email address
• Phone number
• Profile photo
• Business information (company name, address)

2.2 Property and Customer Data

As a real estate CRM application, we collect:

• Property listings and details
• Customer/client information you enter
• Appointment and meeting records
• Notes and communications

2.3 Automatically Collected Information

When you use our app, we automatically collect:

• Device information (model, operating system)
• Usage data (features used, time spent)
• Location data (only with your permission)
• Crash reports and diagnostics

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions
• Send you updates and notifications
• Improve our application
• Provide customer support
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Firebase (Google), cloud storage services
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger, acquisition, or sale

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit and at rest
• Secure authentication (Firebase Authentication)
• Regular security assessments

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Withdraw consent

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@houselink.app